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LAST UPDATE 16 JULY 2021

Open a Ticket

Need assistance in Empowerteams? Our Support Team is ready to assist you.

You may access Open a Ticket on the Login page and Account Profile.

LOGIN PAGE

  1. Access your portal and type on your browser: portal.empowerteams.io
  2. On the lower portion of the Login page, click the Open a ticket button
  3. You will be redirected to another site for (Jira Management)
  4. Click on Empowerteams helpdesk and click on "I need help using Empowerteams platform"
  5. Complete the form:
    • Summary of the concern
    • Indicate brief description how the concern was encountered
    • Choose the related feature the concern is aligned in the system
    • Provide a screen shot of the page including the error message
    • Indicate Company name
    • Indicate Full name
  6. Click Send

ACCOUNT PROFILE

  1. Access your portal and type on your browser: portal.empowerteams.io
  2. Click your Account Profile and choose Open a Ticket
  3. You will be redirected to another site for (Jira Management)
  4. Click on Empowerteams helpdesk and click on "I need help using Empowerteams platform"
  5. Complete the form:
    • Summary of the concern
    • Indicate brief description how the concern was encountered
    • Choose the related feature the concern is aligned in the system
    • Provide a screen shot of the page including the error message
    • Indicate Company name
    • Indicate Full name
  6. Click Send